> ## Knowledge Base Index > Fetch the complete knowledge base index at: https://ajuda.digisan.com.br/sitemap.xml > Use this file to discover available pages before exploring further. > Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash). # Como desinstalar e instalar o DigiAssinador em seu computador # 1.: Desinstalando o DigiAssinador ## Primeiro Passo Acesse o Painel de Controle do seu Windows e vá em desinstalar um programa Clique no menu iniciar do seu computador ​ [![](https://storage.crisp.chat/users/helpdesk/website/-/c/e/9/6/ce968361f08ee800/743f0436-4110-4e64-893b-afa232_aisgof.jpg)](https://downloads.intercomcdn.com/i/o/120441466/113d2a06429dab6ef1f27b63/1.jpg?expires=1786128300&signature=56f4ff19e3544fab99014e8ae74772977157d090c0dc795ec36705502274a67e&req=dSInEs1%2FmYdZFb4f3HP0gMQgDfj3chuS21%2FORIbFpeQVtd%2FHX6UPC11m5TgH%0Awut9f1wcflC6PfLFyw%3D%3D%0A) ## Segundo Passo Com o menu iniciar aberto escreva em seu teclado **Painel de Controle** [![](https://storage.crisp.chat/users/helpdesk/website/-/b/9/e/f/b9ef0a0cbe57b800/2ad0daf5-ae8e-45b5-acb2-feca3c_1imjqh3.jpg)](https://downloads.intercomcdn.com/i/o/120442260/56f3a5431725fe2f29c4dc13/2.jpg?expires=1786128300&signature=06476b7d0e833bcf9996f07f8a2a405e9da7a5fab89f70c11988ca579293f785&req=dSInEs18n4dfFb4f3HP0gEH6OCK1GizfnBc2CSzLLWzk8SoWCQQlhzmyWHDV%0ADUHYrlY4cdJ1CgSHkQ%3D%3D%0A) ## Terceiro Passo Clique em cima do resultado de Painel de Controle no menu iniciar após a pesquisa ​ [![](https://storage.crisp.chat/users/helpdesk/website/-/7/d/1/4/7d14d937ea5e0800/1bb7688c-574a-494c-b030-d6ca5f_kepfcw.jpg)](https://downloads.intercomcdn.com/i/o/120447067/d52581aedd9b7e57119f932e/3.jpg?expires=1786128300&signature=588c6f73ca50f52e963b593df289b131a5da47f8fd7d338318a7d91a543563ce&req=dSInEs15nYdYFb4f3HP0gDJxEG6XkLuc1I2m6jV7%2FbmKoFB6xkps2eb%2BaOZt%0As8%2B9Sk6SNyX4aTy0bQ%3D%3D%0A) ## Quarto Passo Ao Abrir o painel de controle clique na opção **Desinstalar um programa ​** [![](https://storage.crisp.chat/users/helpdesk/website/-/d/7/b/1/d7b148279039a800/8c8f3863-c4dc-4509-ad70-d22bfb_mdvwop.jpg)](https://downloads.intercomcdn.com/i/o/120452746/5b8fafc532d93eafe9acdaf0/4.jpg?expires=1786128300&signature=88252353c7cfea189d062881b175d411e58c45ec559f8e598e24a1f1138c9ca6&req=dSInEsx8moVZFb4f3HP0gGbhcHgvkVHeJS1RdBhmqIS3wy5UdxBzZnNrDCpg%0A5EXMc8nrwAbMWtp93A%3D%3D%0A) ## Quarto Passo Ao clicar nessa opção serão apresentados todos os programas que estão instalados em seu computador. Localize o **DigiAssinador** clique duas vezes em cima dele para começar a desinstalação ou uma vez e logo acima em desinstalar para começar o processo e clique em **OK** na tela seguinte: ​ [![](https://storage.crisp.chat/users/helpdesk/website/-/1/b/a/0/1ba054d05816e600/48d84bd4-ad5a-4536-800f-577908_1cqg5rh.jpg)](https://downloads.intercomcdn.com/i/o/120454282/9c2bf3d884cf1878a3ca6111/5.jpg?expires=1786128300&signature=5e3621ab09e818d44dec212500fecc4619a3886ae85bb11eeb9933b087edbf5b&req=dSInEsx6n4ldFb4f3HP0gPaeyfBEWwCv3D%2FnMnLXmCYRLpbC1FSQHax27SGS%0AsHfktuZ5PdYdkJDAtw%3D%3D%0A) A Seguir após o processo de desinstalação será apresentada confirmação: ​ [![](https://storage.crisp.chat/users/helpdesk/website/-/b/2/7/9/b2791465cfe0a000/21939afa-3d99-4447-b6c9-b04dda_1l9tgmd.png)](https://downloads.intercomcdn.com/i/o/120470978/c578652c9ee9f7384b2e4d68/image.png?expires=1786128300&signature=410d5b8053630922b79e5a5e0e670564f42dca0165be759210d17dc86bce352b&req=dSInEs5%2BlIZXFb4f3HP0gPg5Un02ahJx2Shdg%2BJECAejXwv0bBypExNEkcvq%0AX7%2FLV0VW06wnmrt50A%3D%3D%0A) # 2.: Instalando o DigiAssinador ## Primeiro Passo ​[Clique Aqui](https://s3.amazonaws.com/digisan-estaticos/versoes-digi-assinador/1.0.0/Instalador+DigiAssinador.exe) e baixe o instalador do **DigiAssinador**. Ou Acesse o sistema de emissão de notas e clique no menu **Configurações>Certificado Digital** e clique no Botão **DigiAssinador** a direita: ​ [![](https://storage.crisp.chat/users/helpdesk/website/-/b/2/9/f/b29ff95845337000/f517f4fe-f47c-40d9-b3c5-85d065_o23yrr.jpg)](https://downloads.intercomcdn.com/i/o/120475824/292a0e910ae14f09c9eff37f/6.jpg?expires=1786128300&signature=2b7b2d5ebce4380544469d7ac598d5aa6380e8ebc27c66dce205cf2e5b5264b7&req=dSInEs57lYNbFb4f3HP0gGEgiuV8VdPpUvRjmJedLhF93xf6hffhMfKEVeHj%0AeT1FVs2PI0xczABScw%3D%3D%0A) *****ATENÇÃO! Antes de instalar o DigiAssinador você já deve ter o JAVA instalado em sua máquina!***** ## Segundo Passo Após baixar o arquivo abra-o e será iniciado o instalador. Caso seja apresentado uma tela como essa, clique em **Mais informações**: ​ [![](https://downloads.intercomcdn.com/i/o/122163993/431e5ac928c596ae41796765/1.jpg?expires=1786128300&signature=bfd46d8191c1976fa24436ba389b7ef7c1b66d3d880dda204f05ee3d917fc88f&req=dSIlF899lIhcFb4f3HP0gOZLIIVKbdtvM5mFyfDt3qfP37Keyrvosr6P5Han%0AR%2Fhkr0NHiSN0Q3qd9g%3D%3D%0A)](https://downloads.intercomcdn.com/i/o/122163993/431e5ac928c596ae41796765/1.jpg?expires=1786128300&signature=bfd46d8191c1976fa24436ba389b7ef7c1b66d3d880dda204f05ee3d917fc88f&req=dSIlF899lIhcFb4f3HP0gOZLIIVKbdtvM5mFyfDt3qfP37Keyrvosr6P5Han%0AR%2Fhkr0NHiSN0Q3qd9g%3D%3D%0A) Após isso clique em **Executar assim mesmo: ​** [![](https://downloads.intercomcdn.com/i/o/122167863/ae9f0bdabffbd114a5744163/2.jpg?expires=1786128300&signature=dbb1d93f4e5fb87b61057bf5763a42ba10520f89b275a0adac878dbdecc03b63&req=dSIlF895lYdcFb4f3HP0gAdgARPtx1L6bwtmUJ%2BLrUY88mSa1rc2o0wElRny%0AS3MKaG496wKQ%2F%2FbAxw%3D%3D%0A)](https://downloads.intercomcdn.com/i/o/122167863/ae9f0bdabffbd114a5744163/2.jpg?expires=1786128300&signature=dbb1d93f4e5fb87b61057bf5763a42ba10520f89b275a0adac878dbdecc03b63&req=dSIlF895lYdcFb4f3HP0gAdgARPtx1L6bwtmUJ%2BLrUY88mSa1rc2o0wElRny%0AS3MKaG496wKQ%2F%2FbAxw%3D%3D%0A) Clique em **Avançar**: ​ [![](https://downloads.intercomcdn.com/i/o/120491895/5a08dd62daad61c5eb18f5d3/7.jpg?expires=1786128300&signature=aa8b70f10651b57b310d4e8edfe8b4c8ebf2a0f999213421b1c57cb745562469&req=dSInEsB%2FlYhaFb4f3HP0gI9O%2FvnvNUmYWwiFDbreEr3qSil81rCCBIJZZAhx%0ABGCfSvczq%2BW%2FtKFAdg%3D%3D%0A)](https://downloads.intercomcdn.com/i/o/120491895/5a08dd62daad61c5eb18f5d3/7.jpg?expires=1786128300&signature=aa8b70f10651b57b310d4e8edfe8b4c8ebf2a0f999213421b1c57cb745562469&req=dSInEsB%2FlYhaFb4f3HP0gI9O%2FvnvNUmYWwiFDbreEr3qSil81rCCBIJZZAhx%0ABGCfSvczq%2BW%2FtKFAdg%3D%3D%0A) Clique em **SIM** no próximo aviso: ​ [![](https://downloads.intercomcdn.com/i/o/120492541/64bf8e300bc816db1bbd4b92/8.jpg?expires=1786128300&signature=f3c7b4fec326fc19ffcc4ac98ecdc089764e7f83d54a5b56f8e5f299f7806381&req=dSInEsB8mIVeFb4f3HP0gMtn5UPZNBTjoAzJMEz%2BAprDRtyvW88E2Tfi9MmC%0AF99rTDVkiGxRsEufpQ%3D%3D%0A)](https://downloads.intercomcdn.com/i/o/120492541/64bf8e300bc816db1bbd4b92/8.jpg?expires=1786128300&signature=f3c7b4fec326fc19ffcc4ac98ecdc089764e7f83d54a5b56f8e5f299f7806381&req=dSInEsB8mIVeFb4f3HP0gMtn5UPZNBTjoAzJMEz%2BAprDRtyvW88E2Tfi9MmC%0AF99rTDVkiGxRsEufpQ%3D%3D%0A) Clique em **AVANÇAR** novamente: [![](https://downloads.intercomcdn.com/i/o/120493130/e8b9c9c4809f20ce3f8a09dc/9.jpg?expires=1786128300&signature=d1e5d26a0d3413a2d2d085d254a8789ce743e0b9f5430799360321fad8ed56c6&req=dSInEsB9nIJfFb4f3HP0gItGmdabdw%2F6fWPaUIA7%2BZgReTXy1FCPO1%2FWsoar%0A4g%2FYzyssgeNE05AUfw%3D%3D%0A)](https://downloads.intercomcdn.com/i/o/120493130/e8b9c9c4809f20ce3f8a09dc/9.jpg?expires=1786128300&signature=d1e5d26a0d3413a2d2d085d254a8789ce743e0b9f5430799360321fad8ed56c6&req=dSInEsB9nIJfFb4f3HP0gItGmdabdw%2F6fWPaUIA7%2BZgReTXy1FCPO1%2FWsoar%0A4g%2FYzyssgeNE05AUfw%3D%3D%0A) Clique em **SAIR**: ​ [![](https://downloads.intercomcdn.com/i/o/120498111/aaf1e517112560fcb0568b44/9.jpg?expires=1786128300&signature=6a5cf4d4dd5334838f7429c72f05142eb27f86c8b3519f3627479899231109ea&req=dSInEsB2nIBeFb4f3HP0gD77dlUgcBd83qVH2lhb2MPQYsM3HJC%2FMmlBz4Zp%0A82l%2B5T7tvYrhrtPriw%3D%3D%0A)](https://downloads.intercomcdn.com/i/o/120498111/aaf1e517112560fcb0568b44/9.jpg?expires=1786128300&signature=6a5cf4d4dd5334838f7429c72f05142eb27f86c8b3519f3627479899231109ea&req=dSInEsB2nIBeFb4f3HP0gD77dlUgcBd83qVH2lhb2MPQYsM3HJC%2FMmlBz4Zp%0A82l%2B5T7tvYrhrtPriw%3D%3D%0A) ## Terceiro Passo: Ao clicar em **SAIR** será carregada uma janela do java com duas opções marcáveis, marque as duas e depois clique em **permitir acesso**: [![](https://downloads.intercomcdn.com/i/o/120499337/5dc53f7dc0c299e2277258e5/10.jpg?expires=1786128300&signature=e786b830f676e0f0f00ba22954992d7f35153ee4f035885378a7a4453a47382b&req=dSInEsB3noJYFb4f3HP0gPJ7GfB%2FMZJ00NoiKpbJ2P0WdbHHx9s%2FFl9tQ6Fa%0AArWn8EG0oCQ0KIC8nw%3D%3D%0A)](https://downloads.intercomcdn.com/i/o/120499337/5dc53f7dc0c299e2277258e5/10.jpg?expires=1786128300&signature=e786b830f676e0f0f00ba22954992d7f35153ee4f035885378a7a4453a47382b&req=dSInEsB3noJYFb4f3HP0gPJ7GfB%2FMZJ00NoiKpbJ2P0WdbHHx9s%2FFl9tQ6Fa%0AArWn8EG0oCQ0KIC8nw%3D%3D%0A) ## Quarto Passo: Coloque o mesmo **login** e **senha** que você utiliza para entrar em nosso **sistema de emissão e notas** e clique em **Fazer Login:** ​ [![](https://downloads.intercomcdn.com/i/o/120501329/3ce96ec310e52b36ab460feb/11.jpg?expires=1786128300&signature=1fd57ac3cf3944b370b514561af28cb8ca5a97a42eccd85df2da0411a05bdaa6&req=dSInE8l%2FnoNWFb4f3HP0gAD8XFwIONqoFaY%2Fv%2BCqqW5HTPAwdSGqgNWf23FU%0AkiWQFPNLWLJYoYiVUQ%3D%3D%0A)](https://downloads.intercomcdn.com/i/o/120501329/3ce96ec310e52b36ab460feb/11.jpg?expires=1786128300&signature=1fd57ac3cf3944b370b514561af28cb8ca5a97a42eccd85df2da0411a05bdaa6&req=dSInE8l%2FnoNWFb4f3HP0gAD8XFwIONqoFaY%2Fv%2BCqqW5HTPAwdSGqgNWf23FU%0AkiWQFPNLWLJYoYiVUQ%3D%3D%0A) Prontinho, agora será apresentado a informação **Conexão Ativa** e agora você já pode conectar seu cartão ou token e continuar emitindo suas notas normalmente :) Em caso de **dúvidas** é só me chamar através do nosso **CHAT** clicando na bolinha azul como essa: ​ [![](https://downloads.intercomcdn.com/i/o/120502231/795aed5555cf81c7a405f933/image.png?expires=1786128300&signature=a8da13a16950947e377a5172fc0355b47b724885b81fe84601def4e7c648f7ea&req=dSInE8l8n4JeFb4f3HP0gEGbMBUcOBg3DrogRVRrNrgsBRIuAfhwVLhG5ubp%0Af2xd6eQ5ms1CVAmQPQ%3D%3D%0A)](https://downloads.intercomcdn.com/i/o/120502231/795aed5555cf81c7a405f933/image.png?expires=1786128300&signature=a8da13a16950947e377a5172fc0355b47b724885b81fe84601def4e7c648f7ea&req=dSInE8l8n4JeFb4f3HP0gEGbMBUcOBg3DrogRVRrNrgsBRIuAfhwVLhG5ubp%0Af2xd6eQ5ms1CVAmQPQ%3D%3D%0A) Ou no telefone 61 3327-3199 Um forte abraço :D